Utility Billing

The Utility Billing Department provides quality customer service to our utility customers. Along with sending out monthly billing, they assist with payments,  electric & water usage questions,  garbage & recycling services, budget billing, and provide information for Energy Assistance. 

Utility Payments & Billing

Payments are due by the 15th of every month

  • Pay online - Set up your own online account with options for Automated or one time payments. 
  • Pay by Phone 24/7 1-866-367-4981
  • Bank Draft Payments come out on the 15th of every month.  To sign up for this service, fill out the Bank Draft Application (PDF) and bring to City Center along with a voided check. 
  • Email Utility Billing or call 763-682-1001 for billing or service questions
  • Paperless Billing - Sign up for your monthly Utility bill to be emailed to you. 

Start, Stop or Transfer Services

To start or stop services with the City of Buffalo you may either fill out this online start, stop or transfer services form or contact Utility Billing at 763-682-1001. Calling ahead of your move is appreciated as we are then able to plan for meter read outs.