Due to COVID-19: Alternative Methods of Communication Encouraged

 In City News

Due to the impacts of COVID-19 to protect the safety of our community and ensure we can continue providing quality service to the City of Buffalo we are encouraging residents to use alternative methods of communication when contacting the City.  City employees in every department are still hard at work to continue providing essential services to the Buffalo community, but the way you communicate with City staff will change.  Our public safety, emergency response, water, electric, stormwater, and sanitary sewer utilities, streets and parks departments, civic center, airport, and liquor stores continue to operate as normally scheduled with necessary COVID precautions in place.  Public Meetings will still be occurring, though we encourage attendance by Zoom.  Thank you for your continued patience and understanding.

Email will be the best way to get in touch with City Staff at this time, and in-person appointments can be set-up, as necessary. Contact by phone is available, but due to modified staff schedules and work locations, responses to voicemails may be delayed – email will be the most efficient method to contact staff.  Below is some key contact information for questions you may have.

For utility billing: Contact Utility Billing at utilitybilling@ci.buffalo.mn.us with inquiries.  To make a payment, pay online https://www.municipalonlinepayments.com/buffalomn or by phone at 763-682-1001

For building and permitting: Contact permits@ci.buffalo.mn.us or find permit forms and information on https://www.ci.buffalo.mn.us/online-forms/.  If necessary, contact by phone at 763-682-1181

For planning and zoning or economic development: Contact Jennifer Nash at jennifer.nash@ci.buffalo.mn.us for information on planning applications, development inquiries and related topics.

For liquor licenses or annual license renewals: Contact Susan Johnson at susan.johnson@ci.buffalo.mn.us.

For code enforcement and to report a complaint or city code violation: Contact Tony Daniels at tony.daniels@ci.buffalo.mn.us or cityoffices@ci.buffalo.mn.us.

For general inquiries about city services or questions about topics not listed above or to submit a service request: Email cityoffices@ci.buffalo.mn.us or submit an online service request at https://www.ci.buffalo.mn.us/763-online-service-request/.

For public meeting information and schedule: See schedules and agendas on the City website https://www.ci.buffalo.mn.us/public-meetings/.  Zoom and call in information will be available for virtual attendance. Email cityoffices@ci.buffalo.mn.us with questions.

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