City of Buffalo Utilities will soon be launching a new online billing
and payment portal offering more ways to view and pay your utility bill.
What to Expect?
Easy-to-use online portal to access your account, view and make payments
Receive email and text reminders
Multiple Payment Options:
- Pay by Phone – check your account balance or make a payment 24/7
- Pay by Text – get text notifications about your bill and have the option to pay through text message
- AutoPay – automatically pay the invoice amount on the due date
- Recurring Scheduled Payments – set up a schedule to pay a fixed amount or the invoice balance on a specific day of the month

What's Next?
At this time, no action is needed by you.
The transition is scheduled to be complete by May 2023.
For updates as we move forward we encourage you to follow us on Social Media
