NEW Online Bill Pay

City of Buffalo Utilities will soon be launching a new online billing and payment portal offering more ways to view and pay your utility bill.

What to Expect?

• Easy-to-use online portal to access your account, view and make payments

• Receive email and text reminders

• Multiple Payment Options:

  • Pay by Phone – check your account balance or make a payment 24/7
  • Pay by Text – get text notifications about your bill and have the option to pay through text message
  • AutoPay – automatically pay the invoice amount on the due date
  • Recurring Scheduled Payments – set up a schedule to pay a fixed amount or the invoice balance on a specific day of the month

What's Next?

• At this time, no action is needed by you.  

• The transition is scheduled to be complete by May 2023.  

• For updates as we move forward we encourage you to follow us on Social Media